When Can I Use My Credit Card Again When Buying a House

• #1

I'thou having credit card problems; it just says continuously that the transaction was not canonical for security reasons.
I chatted with alibaba support, 1 agent gave me the appeal page but the appeal page requires you to select the card being appealed (of which at that place are none on file b/c the carte du jour is only saved to file later yous utilize it 1 time).
I went dorsum to support and the side by side amanuensis said I don't need to practice the appeal, they promised to electronic mail me something later this evening; no joy.
Been trying to pay all day. Usually the banking company card sends a text if something is suspicious and I can approve but zip like that.
I've been trying all day (here it'due south night equally I postal service this).
I went dorsum through the thread and I don't see a solution. I was set up to upload photograph id and cred. carte du jour. picture but again, that page won't work if the card is not on file. Is this but the alibaba arrangement being weird?
I know others have had problems with information technology. I practice not want to send a wire transfer. This carte works for everything, never fails it's a practiced card.
It's always clean; paid off, etc. I desire to practice the card payment for the extra protection for the just in example scenario.
Practise I just keep trying? Accept tried nearly 6x now. First time it took a couple hours to "non piece of work." At present it's pretty fast each time.

Their Alibaba back up rep wrote, "After consultation, I am sorry to hear that you have some payment issue for your order.
After checking in the system, I feel sad that currently it doesn't take credit card for this transaction.
In order to protect the security of the payment in the whole process of the gild, every single social club and payment on Alibaba.com need to undergo the regular security check and it is extremely confidential. Unfortunately, this transaction failed to pass the security check and any attempts to against this decision will not be considered.
To get your guild proceed, we have to suggest you change a payment method to complete the transaction.
Sorry for the inconvenience caused. Your kind understanding and cooperation are highly appreciated. "

The Platinum menu in question is the simply payment option nosotros've got. Everyone else deal with this? Did yous notice a solution?
They are uninterested in uploading of ID'south and photos of credit cards.

• #2

Sorry mate, I oasis't placed my gild with Xuba yet, but plan to tonight or in the morn. I'll report back if I have same issues.

• #5

I was just reading something interesting in relation to my banks cc utilize overseas.
It states that if a country has a 6 digit pin system then my menu will be declined everyday, I would need to alter my cc to 6 digit pin.
Here in oz it'southward a 4 digit system.
Not certain if this is relevant or not just I thought I'd share because I'm hoping for a smooth transaction.

• #half-dozen

It declined on me a couple times. Then Amy said apply the entreatment which no card showed upwardly. I uploaded I.D. and card and the next twenty-four hours it was canonical. And that was on a weekend.

Greg

So on the Appeal page when you lot uploaded your card and ID, wasn't the <submit> button grayed out?
Mine is grayed out since there is zilch to select on the first field "1. Choose the menu for appeal" when you click information technology says "no options". So the form is waiting for that to be selected to ungray the <submit> button.

• #9

Just call you CC and tell them it'due south ok to process

Yeah it'due south a comedy of errors, I chosen the bank yesterday got through the computer then just waited and waited so disconnected lol.
The Alibaba rep emailed me information technology'southward not my credit carte du jour failing me it'south the Alibaba organization marked this social club every bit not allowing any credit cards?
That I must employ some other payment pick. Information technology makes some sense that it's the Alibaba side since my carte du jour never sent an OTP code (usually they text me a code if there is some question). Banking company may be minimally staffed as we still accept fairly heavy lockdowns in Metro Manila with curfews.
I'll endeavor again calling them.

@Jeremiah In my experience (just placed my order two days ago from xuba), you accept to try different (or maybe the same ane, I use different ones) cards (will become declined of grade) until you get a "appeal" button right later on your transaction got declined. Only past now when you click the "entreatment" button, you lot will be able to see your cards accept been saved on file.

Apparently, yous are directed to the appealing page directly by the agents yous talked to. I guess this could be the reason why you can not see the cards saved. I would suggest yous attempt out making payment multiple times and use different cards until you see that "appeal" thing. My offset two payment trials were declined and I did non see the "appeal" push button. After third endeavour, I appeared. And magically, my first two cards were also saved. Kind of strange.

OK that'due south useful. I've tried almost 7 times (simply have 1 card that can handle the number of cells I'm buying). I never saw the appeal folio as role of the transaction; only when an Alibaba rep gave me the folio later on I pushed for it.

Cheers everyone for the help, I really capeesh it.

Last edited: May 27, 2020

• #11

I sympathise you lot only take this 1 carte du jour that has enough credit to comprehend the whole gild. But it never hurts to try different cards. In my instance, in one case I got that "entreatment" button and clicked it, I can run into all my previous cards (2 declined cards without "entreatment" button + i declined with appeal button) just showed up in the drop-down menu. I would recommend you lot exercise the same. Possibly our Platinum card volition appear magically afterwards you get that "appeal" button. So your can upload your ID and pic of your platinum card to appeal that card. Merely a proffer.

And BTW, you can mark out sensitive info on our ID, like your DOB and some other info. I believe Alibaba only need your proper noun and your address to be matching with the info for your order. At least it is similar this in my case. I know giving out names and addresses is still a business organization to some. Just it's better than sending the entire ID image out.

Ah got it. Thanks. I wish I had known that about marking out sensitive data. Ironically, the address on the DL is different since I moved since so.
Will effort using other cards to go to that betoken. Thanks.

• #12

Another thought.
I'g shipping to my reshipper in People's republic of china. So the address that comes up by default in the payment page is in Chinese (the address I gave the seller to send to). I delete it and enter the address associated with the card hither in the Philippines. Does anyone retrieve this could be flubbing things up?
Maybe I should ask the seller to depict upwards another purchase but listing my dwelling accost on it, make the payment, and then he tin can change to the Chinese accost?

• #thirteen

So funny that it has to be mysterious why tin't they but say clearly what the problem is? I'thousand sure fifty-fifty using google translate would be sufficient if they wanted to say what needs to be done.

• #14

Another thought.
I'g shipping to my reshipper in China. So the address that comes upwards past default in the payment folio is in Chinese (the accost I gave the seller to ship to). I delete it and enter the address associated with the carte here in the Philippines. Does anyone think this could be flubbing things upward?
Peradventure I should ask the seller to draw up some other purchase but list my dwelling house address on it, brand the payment, then he can modify to the Chinese accost?

If its not shipping to your home accost thats a big red flag and thats probably the problem.

• #16

Ever since the U.s.a. started a trade war with Cathay, I've seen many Chinese sellers no longer willing to ship to USA that previously did. I was Verified on Alibaba for years until the contempo U.s.a. spat with the Chinese government over COVID-xix. Now, when I attempt to re-verify, it says that I can't due to inappropriate conduct. It doesn't say what it was. I've always paid in full for what I've purchased immediately. I'thou no conspiracy theorist, only I also know how Asian governments; specially China; apply soft ability to put the clasp on those information technology doesn't regard favorably. That said, you might endeavour using PayPal.

I just ordered some cell a few days ago and had no problem . hmmm

• #19

Ever since the USA started a trade state of war with China, I've seen many Chinese sellers no longer willing to ship to USA that previously did.

I'm an American simply I'thou in the Philippines. the Philippine gov't is quite friendly with China, so that shouldn't exist an issue. The credit carte du jour is besides Filipino and I have not identified myself as American.

I ... That said, you might try using PayPal.

Cheers, I tried PayPal starting time the seller is unwilling to accept PayPal (it'due south my preferred online method of payment).

If its not aircraft to your home accost thats a large red flag and thats probably the problem.

Aye I was thinking this too. I got the seller to make a new gild with my home address as the delivery address. Then I tried to pay that i. No Joy.

It declined on me a couple times. Then Amy said use the appeal which no card showed upwardly. I uploaded I.D. and card and the adjacent day it was approved. And that was on a weekend. Greg

OK and so I followed this since information technology seems like your situation is closest to mine. I just tried to pay with a different carte (which I knew would neglect equally it has no boodle on information technology), and then I tried to pay over again with the Platninum carte, only to emulate the design of success which you had Greg. And so here's my question, that Entreatment page, there is no link to information technology course the payment failed page.
I take the link considering the 1st support agent at Alibaba gave me the link when I asked for it.
Then hither I uploaded over again my D.L. and C.C. pic to that page, simply since at that place is no card on file the <submit> button is grayed out. How did you get past that? (encounter lesser of pic, no way to click submit). Thanks in accelerate!

• #20

Thanks everyone and so far for your ideas and comments!
This evening through saturday. nighttime are a vacation for me (it'due south near nighttime here in the Philippines) so if I don't respond till so I'm still grateful!

bradleyrusoody.blogspot.com

Source: https://diysolarforum.com/threads/problem-paying-on-alibaba-help-please.7789/