You Need to Get Your Device Information Again to Ensure Normal Use
Hi Marco,
Thanks for posting in Microsoft Community.
Lamentable for the inconvenience acquired to you. I'll certainly help you with this.
This event may occur if yous have not verified your electronic mail ID. I advise you to refer the following help article and check if it helps.
Why do I need to verify my e-mail accost?
This may too occur if you take enabled Two-step verification for your account. Please refer the following article to know more than about it.
Near ii-stride verification
Promise this helps yous. Keep us posted with the status of the result to assist you further.
Thank you.
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We demand you to verify your identity" ways that Microsoft sends you a code number via text bulletin or phone call and you enter that code number to the prompt. You only have to verify once and you're washed.
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I have received this code about a 100 times, either to my phone or my east-postal service. It lasts well-nigh an 60 minutes or two, then I become the "We demand to verify your identity" pop-up over again.
Two-step sign in is not activated.
I too noticed that on the "My devices" page, my desktop PC is shown with detailed info, like motherboard type, Windows ten Cadre (10.0.10586.63), etc.
Simply my other computer, the laptop, is just listed as "PC". No other information is available, not Windows version, no hardware details, nothing. That laptop is the simply one that gets this annoying "We need to verify your identity" despite me having entered the lawmaking over a hundred times in any available style.
I am quite certain that the fact that not detailed PC or Windows information is closely related to the "We demand to verify your identity" problem.
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Hullo Marco,
Thanks for posting dorsum.
Endeavour disconnecting your Microsoft account from your Windows ten device and re-add it again. To do so, follow these steps.
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Press Windows central +I and click on Accounts.
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Nether Your Business relationship, click on sign in with local business relationship instead.
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Now, yous'll exist asked to create a local account. Follow the on screen instructions.
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Sign out from that account and sign in to the newly created local account.
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Repeat Footstep ane.
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Click on sign in with Microsoft account instead
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Cheque if the issue persist.
Hope this volition help you. Let us know if the issue persist, we'll be glad to assist you further.
Thank you.
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Done that vi times already.
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Howdy Marco,
We apologize for not existence able to address your business concern in a timely style.
I would suggest you to download and run the Microsoft Business relationship Troubleshooter from this link and check if it helps.
Microsoft Account Troubleshooter
http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab
Promise information technology helps. Practise let us know if your consequence is resolved. For whatever farther information, feel gratuitous to contact us.
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I keep getting the 'Making sure it's you' message over and over and over again on my Lumia 650.
It's asking for a PIN, when I don't have one!
Why tin can't yous exercise things improve?
I had no such problems with an Android phone.
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Source: https://answers.microsoft.com/en-us/windows/forum/all/we-need-to-verify-your-identity/74f013f5-72c7-4397-ad57-f4fbda185757
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